Welcome to the Bug Reporting page! Please refer to these tips when submitting new bug reports:
1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Comments
Some pictures have synced to Ingress where I am. Did them recently. However updated a picture on a waypoint that is 7 years old and nothing has happened. The picture was accepted before the new ones appearing I did recently. The picture edits were done via Pokémon though.
Some members of our group have advised that a new photo submitted via Ingress around May 2-3 and approved this week is actually appearing on a portal. I checked some of mine and it looks a couple accepted on or after April 30 are live on the portal. However, it really seems to be sporadic.
Really don't understand why this had to be an issue in the first place.
Yeah it's pretty hit and miss, one of the photos I submitted through PoGo that got accepted on the 28th of April still isn't in game yet.
Picture accepted via Pokémon accepted. Checked Portal it’s live. Not Pokémon. Yet some are other way around. Don’t get it. Not checked Harry Potter but I bet no does lol.
This is still an issue as I submitted a new picture of our local church, the current in game photo is dark and awful. I submitted the photo through PoGo on March 28 and received the approval email on May 11. But a week later, the photo still has not appeared in either Ingress or Pogo.
It now seems to be fixed for new submissions. Ones accepted between 14th May & 17th May all went live in the games at the usual sync time the next day.
However, all my acceptances from between 28th April and 11th May still don’t appear in the game.
It would be nice to be informed what we should do about this issue. Do we need to resubmit them or will they appear in the game at some point?
@NianticCasey-ING is there any known progress on this issue? Needless to say we would really love an update, especially if the wheels are turning...
Is anyone getting his pending photos approved/rejected? It has been over a month when I submitted quite a lot of photos and I am still waiting for their approval. Also, I keep on getting photo reviews.
Last additional photo determination I got was on the 1st March 2021. It was for one of two photos I submitted on 18th February. For the other one and all photos submitted since then I have not gotten any response back.
I also submitted a stop months ago and it was accepted. This pokestop was in the game when it first got accepted. I walked by that way today and the stop is no longer there. Will this be the same issue?
No. That's not the same Issue. Maybe the Stop got removed for some reason or got moved into a occupied cell. That has nothing to do with new photos.
This bug is in regards to adding additional waypot photos and is unrelated to your situation.
I'm still waiting for the photos to go online. Will it happen? Do I have to submit them again? It would be nice to get some news.
I was getting approvals/rejections back within 10-days up until 17th-20th May, since then I've had 5 submissions waiting for more than 14-days... it's almost like there's a pause on them...
My photos accepted between 28th April and 11th May are still not in the game, but the ones approved between 14th-17th May are in the game.
Addressed here:
Photo Reviews MIA? — Wayfarer (nianticlabs.com)
All the photos I got approved between April 28 and May 26 are still missing. But, a single photo approved on May 27 appeared in-game correclty (both in Pokemon go and Ingress). But why are older photos still missing if the system seems to be able to sync some photos correctly?
After not seeing a single additional photo submission of mine approved since the beginning of March this email was a welcome surprise.
It also showed up in the portal gallery right away, which is a good sign.
Are we ever going to get an update or acknowledgement about the photos that were accepted but never included in the games?
Newly accepted photos are still appearing in the games, so I guess I'm left with no choice but to resubmit my accepted photos if we aren't going to receive an update on this issue. It's a shame - I'd rather not be wasting reviewers' time and creating duplicates in the system, but if they can't give us more information then it's the only route forward.
@NianticCasey-ING Please finally give us feedback! Are old accepted photos still synced afterwards, or do we have to resubmit the photos?
Just my luck, it seems like every time I submit a photo (which is not very often), I hit a period where photo syncs are broken. Still waiting for one of mine from May to be sync'd. Maybe I'll just bite the bullet and submit another I guess...
I am waiting for almost two months to even get my Photos reviewed xD
Its........ working!!!!!!1!!1!!!eleven
Now I only need like 16 players to upvote xD
Recently, I have been getting a slew of photos not going through the normal Wayfarer Photo System but completely bypassing it altogether. Bar the numerous rejections for no apparent reason, they are syncing into the game.
But considering that I have had months of photo acceptances go through without the photo appearing, I absolutely need to know whether any of them will see the light. I constantly check my photo approvals diligently but no bueno. If they really will not be synced, then I have to scramble back and start resubmitting everything again. And that's annoying because of the photo submission limit AND the distance limit that Prime introduced.
Please give us an update, Niantic. Will they ever appear and are you all actively working on refreshing all these previous photo approvals that did not sync to the Wayspot?
@LukeAllStars-PGO got me excited so I went to check the one I cared about, nope no joy here. Submitted 16th April, accepted 28th April, still not in game. Ah well, just got a new phone yesterday, may as well give the camera on it a whirl.
Only the newly accepted photos appear in the game. Maybe try resubmitting?
So, photos that have been accepted so far are lost if they cannot be found in the gallery...?
An example from me: I submitted a new photo for a portal on May 3rd, 2021. It was accepted on May 8th, 2021 and until today (as of June 16, 2021) it is not displayed in Ingress or in PokémonGo in the game.
Actually, I would be curious to know if those photos that don't show up in either game would actually show up in wayfarer when people do photo reviews on the wayspot? Shame the weather here has been bad lately, otherwise I'd put that to the test, because if it shows up in wayfarer then it's not "lost".
From the earlier comments by Niantic, it sounds like it's just an issue with them being synced to the games, but given they haven't said anything about the recent issues, who knows?
Franky, I find it very disrespectful that Niantic have not commented on this issue. We are all effectively working for them for free and they can't even be bother to acknowledge this issue.
I fear that if we do resubmit the accepted photos there will eventually be duplicates, which means votes for photos might end up being split rather than focused on the one good one.
Oh there are "duplicates" for sure already in the photo gallery, once while reviewing, I came across some 50c sized survey marker that had 16 photos on it, and most of them pretty much looked the same, so I'm not sure if that happened because of the photo bug, or it was because people were abusing the "photo score" to influence gym creation.
I don't really want to go upload a new photo, then have someone think I'm trying to abuse the system for gym creation.