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1. Browse the known issues section or check if another user previously posted about a similar issue.
2. Upvoting posts help us understand how many players are experiencing the bug.
3. Refer to the Best Practices to learn how to write a bug report.
4. File each issue separately if you’ve encountered multiple issues.
Comments
COME ON. Just fix this distributing algorithm ASAP. Please, @NIAPooja and @NianticCasey-ING.
Something is wrong since April 7. We've been reporting this for over a week now.
This should be a priority. Please, guys.
@NIAPooja and @NianticCasey-ING, this is a serious issue! Especially now that so many of us are home we could be making a ton of progress and clear through much of the backlog. But with this bug many communities simply can't contribute!
There are minor bugs and major bugs, and this is one of the major ones. Please fix this as soon as possible, and please acknowledge something is going wrong and it's being looked into even sooner!
I have a lot of subs in queue, while getting 3-5 per day to review. @NIAPooja , @NianticCasey-ING fix this so we can use the quarantine to clean the queue.
@NianticCasey-ING this is an urgent matter.
Hi folks,
Just because I haven't replied doesn't mean that I'm ignoring you! This issue has been escalated to the Wayfarer team and I'm chatting with them about it. Thanks for your patience.
Hi folks,
Thanks for surfacing. I'm talking to the Wayfarer team about this now and will provide an update. I appreciate your patience!
We're really happy that you're chatting with the Wayfarer team about this. Please keep us posted!
Same thing happening in Argentina! Also plenty of nominations in queue that doesn't get promoted to vote!
Hey folks,
I wanted to provide an update from the team in advance of a longer post coming probably early next week. In short, there doesn't look to be any issue with nominations not making it to voting. Nothing is bugged, nothing is broken.
What is likely happening is that you have reviewed all of the eligible nominations in your locale and there aren't any that are available to you specifically. This doesn't mean that there aren't any reviews that are forthcoming or that will arrive from outside your immediate area. There's a number of backend criteria that could impact why/when/how/whether you are personally seeing nominations for review. This, combined with some changes that were recently made to make sure that nominations aren't waiting for an extended period of time before getting eyes on them, is resulting in many people clearing out eligible reviews.
Hope that helps!
Hey folks,
Just posted an update on this issue: https://community.wayfarer.nianticlabs.com/discussion/comment/9620/#Comment_9620
Same in Sofia Bulgaria... Most of the players didn't get nominations for review. We hardly trying to get nominations for review but the system didn't let us. So many nominations stays "in queue" and only upgrade fix this problem. But how do we get the upgrade if we don't get the nominations for review?! Something is "fishy".out there.
Hi, @NianticCasey-ING!
I’m not sure if you’re omitting information because you can’t comment on specific details or because the team didn’t really provide you any details of what they did behind the scenes, but they have COMPLETELY UNLOCKED THE QUEUE in Portugal.
Yes, ALL OF A SUDDEN, people like me who had OVER 50 nominations IN QUEUE now have them ALL IN VOTING.
Also, no one else is seeing the “No nominations available to review“ error message.
I understand that you have to keep your comments to a politically correct style and must comply with Niantic’s communication policy with the community, but the Wayfarer Team really has done a miracle here.
WHATEVER they have done around 3 hours ago has solved our problems. And no, it’s not a coincidence. This is not just me confirming the solution — it’s a community of over 1000 reviewers.
THANK YOU! PROBLEM SOLVED.
I guess there's only one solution for this.
If you have nomination still in queue/in voting while there's no nomination available to review, why not asking more players in your area to review? That way, these newly reviewers will review your nominations in stuck. Asking other players outside of your area but set their bonus location to your area might help, perhaps.
*I don't really know how the system works, so sorry if there's any misscommunication.
It appears that you didn't understand the issue here. The problem was that we had HUNDREDS of reviewers waiting and the Wayfarer algorithm was not distributing QUEUED nominations for review. Thus, no one was able to review (constantly getting the error message I posted above) and no one was getting replies.
The algorithm was UTTERLY BROKEN due to the April 7 maintenance.
Thanks to @NianticCasey-ING, the Wayfarer Team has probably fixed what they destroyed and everything is back to normal. But there is no coincidence here. On April 7, after the maintenance, we started to experience the issues. Over a week later (today, just 3 hours ago), as per Casey's request, the Team has FIXED the algorithm.
We're all VERY HAPPY.
PROBLEM SOLVED THANKS TO @NianticCasey-ING!
We're not sure if Casey is omitting information because he can’t comment on specific details or because the team didn’t really provide him any details of what they did behind the scenes, but they have COMPLETELY UNLOCKED THE QUEUE in Portugal.
Yes, ALL OF A SUDDEN, people like me who had OVER 50 nominations IN QUEUE now have them ALL IN VOTING.
Also, no one else is seeing the “No nominations available to review“ error message.
We understand that Casey has to keep his comments to a politically correct style and must comply with Niantic’s communication policy with the community, but the Wayfarer Team really has done a miracle here.
WHATEVER they have done around 3 hours ago has solved our problems. And no, it’s not a coincidence. This is not just me confirming the solution — it’s a community of over 1000 reviewers.
THANK YOU! PROBLEM SOLVED.
Interesting ... The problem is really solved. There is no longer a problem with the lack of nominations for voting.
@NianticCasey-ING Thank you for what you doing behind the scene. Like @GoncaloCdM-ING say, something is fixed because there is no more issues with voting.
@NianticCasey-ING Thanks for the update. Really appreciate it!
@NianticCasey-ING thank you! Today it seem that Wayfarer works properly
So they fixed it? But won't acknowledge? -_-"
Yes, they won't acknowledge because they're afraid of revealing details about the algorithm.
Doesn't matter. We've confirmed that the problem has been solved WORLDWIDE. Thanks, @NianticCasey-ING!
You guys are saying nothing is wrong, but we are getting the message that has no nominations for voting after the first one review, here in Brasil it’s like this for 2 weeks already and we know in our city has a lot of nominations but we can’t vote. When we tap in try again some times just come an message write error, so I think the system has some problem, and you guys could try to fix it for us, please, because the way that is right now it’s really hard to work with the system. The new nominations are not getting in to the line for review since the begging of this week. I really hope you guys can fix this situation.
thank you...
OMG. THE PROBLEM IS BACK. AFTER 24 HOURS (PRECISELY!!!), WE ARE BACK TO "NO NOMINATIONS AVAILABLE FOR REVIEW".
There's no coincidence here. The community is MAD.
Please ASK THE TEAM TO DO THE SAME THING THEY DID YESTERDAY, @NianticCasey-ING and @NIAPooja.
I'm pretty sure that the Wayfarer Team has TRIED TO MANUALLY SOLVE THE PROBLEM YESTERDAY but failed.
Please check this, @NianticCasey-ING.
And again.... No nominations for review in Sofia Bulgaria. I spoke with other players in my area and they confirmed that the problem is back. What the hell is going on with Wayfarer nowadays? Is it so hard to fix the problems?! Are the team is so lazy or incompetent? We are so disappointed and frustrated.
I will quote what I said elsewhere about this message:
It means that you have gone through and reviewed all available nominations in your review area. It's not surprising really considering that with COVID-19, the nomination of new Wayspots have come to a complete halt. Just wait a week or two and there should be more for you to review.
Sorry but that is not true. Some of the players here see some nominations, other - didn't see anything at all. We know that some players have nominations in voting but we can't vote.
You're wrong. That is not the case. I usually love to read your replies, but I believe that in this case you didn't even understand the problem. Do you really think people are clueless and didn't think about what you mentioned? THAT'S NOT THE PROBLEM HERE.
I confirm that the problem is back. Everything was fine yesterday and this morning again with the no nomination dialog, error and Niantic balloon logo loading.
@NianticCasey-ING Please, can you look into the problem again? There is definitely issue with the distributing process.
@NianticCasey-ING PLEASE READ CAREFULLY.
I appreciate the time you took to look into this problem, but your assumption is WRONG. We're not clueless. We know what's going on, we don't report things randomly without carefully digging into potential causes and we are committed to help Niantic improve its products.
Can you please READ and understand what we're reporting? We're here to help, ok?
"Nothing is bugged, nothing is broken". I'm sorry — THAT'S NOT TRUE.
There is a SERIOUS problem with the distributing algorithm — why do you think that so many users are upset about this issue? PLEASE READ CAREFULLY:
Now I ask: why do we have to wait 15-30 minutes to get a nomination to review? Why isn't the algorithm distributing the nominations dynamically like it always did?
The “No more nominations to review” error message should mean that there are NO NOMINATIONS IN QUEUE AT ALL. But that's not what's happening. There are LOTS OF THEM!
In the most wonderful case of not having up a SINGLE NOMINATION IN QUEUE, then new candidates should go into voting INSTANTLY, about 1 second after being submitted, right? But we are far, far, far, very far from that. Our nominations from months and years ago are stuck.
IMPORTANT: Last Friday, the Wayfarer Team has silently done something to the Wayfarer algorithm and unlocked THOUSANDS of nominations into review. Did they do that manually? Probably! But that's not a definite solution for the problem. They need to FIX the algorithm.
We have been here since Ingress Operation Recon and we know how the algorithm used to work. IT IS BROKEN. BELIEVE US.
what you are telling us, is then we are allowed to just review x number of nominations per -insert time- decided by them hence the system is giving us the nominations according to x factors
hence would be good if a message of ''you already reviewed all the nominations selected for you this day'' appear so we dont get annoyed, pass them the message