NianticOren
admin
Comments
-
Explorers, if the issue persists even after the troubleshooting steps are followed. Please reach out through in-app support as we will require additional information to be individually looked into. Having said that, we are escalating it for internal analysis. Regards,
-
Please try to refresh game data/re-install the app and check if the issue persists.
-
We would suggest to check the network is strong and stable. Your game account is updated to the latest version. Also, ensure that you are not opening too many applications in the background. If the issue persists, please reach out through in-app support with a screen recording so that our concerned support team will assist…
-
Hi @HankWolfman-PGO, I can confirm that the submission you're referring to is being processed. Please be patient and the nomination will appear in your contribution management. Thanks,
-
Hi @Rockereon-PGO, we have moved the Wayspot "Portuguese Street Art" to the correct location and you should see the changes reflected soon. Regards,
-
Hi @Fillmik-PGO, I can confirm that your referenced approved nomination is live as a PokéStop in Pokémon GO. Regards,
-
I've gone ahead and removed the Wayspot. Please wait for a while and you see the changes reflected soon. Thanks for helping us maintain the quality of the Wayspots.
-
We have moved the Wayspot to the correct location and you should see the changes reflected soon. Regards,
-
Hi @Biggestpipes-PGO, if you are still not able to nominate. Please first clear the cache and cookies of the web browser. Login to your Wayfarer account. Once done, please log in with the Google/Facebook login method that you have used to sign in to your Wayfarer account, refresh game data, and try again. If the issue…
-
Hi @KwyjiboHan-PGO, the Wayspots do not meet the inclusion rules to be part of Pokémon GO currently. We’re constantly making improvements to Pokémon GO and occasionally, you may notice changes to the PokéStops or Gyms in your community. Each game has its own set of criteria for this step, so some Wayspots may be accepted…
-
Hi @ZiriaSkywalker-PGO, I have escalated your report to our concerned team to be reviewed. Necessary actions would be taken as per our policies. Regards,
-
Thanks for the appeal, Explorer. After reviewing the additional evidence provided, we’ve decided to retire the Wayspot in question.
-
Hi @Riebida-ING, I have escalated the report to our dedicated team. You should see the changes soon and appropriate actions will be taken against the Wayfinders as per our policies. Regards,
-
Hi @Taipirinha-PGO, please refer to our updated criteria clarification on hiking trails and markers: https://community.wayfarer.nianticlabs.com/discussion/comment/175598/#Comment_175598 Regards,
-
Hi @BZcom-PGO, please submit a location edit of more than 10m from the Wayfarer help chat bubble: https://wayfarer.nianticlabs.com/new/help, and our dedicated team should assist you accordingly. Please note that trying to move Wayspot away from its original location of the object is considered abuse and may lead to…
-
Hi @ZiriaSkywalker-PGO, yes you got it correct. It has been flagged by the community for internal review. Once it has been reviewed as soon as possible you should get the notification about it.
-
@MrFTel-PGO @Elijustrying-ING, the report has been escalated for review to our dedicated abuse team. Necessary actions will be taken on the Wayspots and Wayfinders as per our policies. Thanks,
-
Hi @mesqueunclub-ING, the nomination has been flagged by the community for internal review. Our dedicated team will review them as soon as possible and you should receive the decision notification once it has been reviewed. Regards,
-
Hi @Elijustrying-ING, yes, we have already taken down the Wayspot and appropriate action against the Wayfinder. Best,
-
The Wayspots in the orphanage property have been taken care of. You should see the changes reflected soon. Best,
-
Hi @GCOneSixtyOne-ING and @niktero-PGO, We do have a system where we review nominations that are flagged by the community for various reasons. We are unable to share any further details in this regard.
-
Hi @Sigar32-PGO, please reach out through Pokémon GO in-app support to be assisted accordingly as this is not related to Wayfarer. Regards,
-
Hi @niktero-PGO, we have looked into the report again and have taken action on the Wayspot and Wayfinder in accordance with our policies. While we are unable to discuss our actions in detail to protect the submitter’s privacy, they may include but are not limited to, sending a warning message, placing restrictions on their…
-
Hi @cyndiepooh-ING, thanks for bringing this to our attention. I have gone ahead and removed the Wayspot. Regards,
-
I have DM you, please check. Thanks,
-
Hi @27Delight-PGO, please reach out to our concerned team either through Wayfarer help: https://wayfarer.nianticlabs.com/new/help or in-app Pokémon GO support and they should assist you accordingly with the details and information they would require to look into your concern. Regards,
-
Hi @patsufredo-PGO, we are aware of this issue and it is under review. However, we do not have updates on the fix timeline, currently. Regards,
-
Hi @Arc1008-PGO, please reach out to our concerned team either through Wayfarer help: https://wayfarer.nianticlabs.com/new/help or in-app support and they should assist you accordingly with the details and information they would require to look into your concern. Regards,
-
HI @richardli-ING, please reach out to our concerned team through in-app support and they should be able to assist you accordingly. While reaching out through in-app support, please include the screenshot of the message that you are getting while trying to access Wayfarer. Regards,
-
Hi @niktero-PGO, thank you for bringing this to our attention. I will have this report escalated to our concerned team to be looked into. We will follow up when we hear updates from our concerned team. Regards,