Another appeal rejected

[cyndiepooh]

I wanted to thank the op for bringing up issues with the appeals process. Niantic has said they want to know how they are doing:

@NianticTintino

Niantic Appeal Decisions

Thank you for your continued feedback and examples of instances where we didn’t quite hit the mark with your appeals. We know we’re not perfect and our team members working on appeals may have different views however that is not an excuse to not improve based on the feedback. We are in the process of updating our staff training on criteria, removals, etc in hopes to improve the community sentiment around more than just appeals. Please continue to share your feedback on your experiences as we continue improving our performance and hope to reach a good state soon.

I do think they care about getting it right, fwiw.