Appeal character maximum?

Bug Reports & Technical Support
1

Hi,

Trying to submit an appeal on a rejected wayspot, the appeal button is there as I dont think I have appealed one for a couple of months, but qhen I have typed out my appeal and the orange ‘submit appeal’ button is then at the bottom, no matter how many times I press it the appeal isn’t being submitted. Is there a maximum character limit or is something else wrong that is causing this?

Thanks

Danny

2

I think @frealafgb has mentioned this happening when she didn’t actually have an appeal to use.

3

Thanks Cyndie, yeah when I had this, I had used an appeal, and then went to submit another, as the page told me I could, but it wouldn’t submit.

I logged out, logged back in again, and the option to appeal disappeared. Came back a few days later as I recall when it refreshed

4

Curious, I have just checked my account

Submitted two on the 7th April, another on 7th May and not appealed anything since so I should have at least one appeal that I should be able to use…?

5

Hey @Danski94 ,

There is a limit. If you cross that limit, it would return an error that reads “Appeal statement is too long”.

Could you please confirm if you’re connected to a strong and stable network?

6

Try closing everything and relog. Do you have appeal button? Or is it gone?

7

Hi,

Just restarted my phone, appeal button still there so entered the appeal info, hit submit and went straight away without a hitch.

Not sure what was causing it but thanks for the help everyone

8

Thanks for confirming :slightly_smiling_face: