Appealed but felt not heard at all

Hi I’m new on here and I love wayfarer, so my main concern are the next ones which I tried to appeal and felt not heared.

So back in 2 months ago I got my first restriction on wayfarer after several successful nominations. The strike I got was because I apparently modified a PokeStop to a wrong location which is not true because I actually moved the PokeStop to his right area and place, however by that time I thought it might have been a mistake so I leave on there for one day.

After the 24 hours passed I kept using wayfarer n nominating pokestops in the game as usual, many of them approved some of them rejected but still doing the right thing.

However a week ago, to be exact on Sunday May 18th I went to a big park with my family to have an awesome day and I noticed there were so many places and objecs that should have been nominated as pokestops or portals to improve our community experience and expand it, so I made nominations but to my surprise on the day of May 22th one PokeStop I suggested was rejected. I was impressed because it initially said that the place was violating people well and was considered as dangerous.

I was very impressed because it was a plaza with circular objects inside a Park area, so I thought maybe I should submit a better description or picture of it. To my impression hours later on May 23th I received an email saying that my account would be restricted for 30 days because of it,

So in shock, I appealed it to the link email saying my story part but was given an automatic response that restriction would stay, I replied to that email saying that I have pictures but again received an automatic response saying the same, my last attempt was to sent the video of the place I was to show that the circular place was not dangerous as it was state before and once again I was told restrictions would stay for misplacing it now.

I have felt very frustrated since that because I have been using wayfarer and I been nominating places getting approved rightly. and the fact that I’m restricted for so long time makes me feel miserable because I don’t feel heard for the things I been saying.

In addition from all the seven pokestops I nominated on May 18th in the park area I went, all of them were accepted less the one called “Plaza Circular Ventanilla” the one i got mistaken restricted for.

Finally If someone from the wayfarer community read this I would like to know if have u ever felt heared by the company, because I feel like no one hears us and now I have to wait 25 days from something mistaken and where I actually contribute for the good and experience of the community.

Hi @alvaropoev9
Welcome to the forum.
I’m sorry to hear that you’ve experienced that :people_hugging:
I’ve moved your topic to General Discussion because the category Wayspot Appeals is for specific cases.

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Hello and Welcome @alvaropoev9
The Wayfarer Team are very helpful in communicating with wayfinders.
Since you have made your appeal and written out your case here I think the best thing to do is wait and see if you get a response. If they respond they usually do so via a DM.

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Ty I will be expecting to hear from it