Not receiving Wayfarer statistics email

it has been done. On a related note is there some way to sign up for emails from PokemonGo for events & etc?

In previous troubleshooting steps, one of the questions there has been asked, “Have you ever unsubscribed from emails from Niantic?” I want to resubscribe, and guess I am asking how can I if at all? Is this maybe a back end thing?

I am not receiving statistics emails. I have tried all of the troubleshooting techniques, but the issue persists. I do receive the standard Pokémon GO emails, as well as all submission-related emails.

Still no email. (I hadn’t spoken up before, but am a real-life local to gbutter and have been doing all the same troubleshooting as he has been advised.)

I haven’t receive the email so far. I hope it comes out soon :crossed_fingers:

@CostcoShopper13 and @Mazen28 I shall move these to the topic in Bug Reports & Technical Support where the issues are being dealt with by staff :smiling_face_with_sunglasses:

Unfortunately I did again not receive the email. Really happy with the “personal” updates I’m getting, thanks for that! And let’s hope there will be a solution soon :slight_smile:

I haven’t received an email this month either. Should I wait a little longer?

Yes
No
No

I dont think ive ever unsubscribe as i get a monthly email from ninantic for events but never for wayfarer contribution highlights.

I’ve never recieved these emails even though the option of “emails me offers” has always been on. Could I get some help in here to finally recieve them?

Have you tried these steps?

Please note:

If it was already on and you did not receive the emails in previous months, please turn it off and on again to reset the settings.

I too have still not received the automated email. I appreciated the personalized one from the team, but those steps didn’t help me

Same.

I’ve tried turning it off and back on again now, hope that does it! :crossed_fingers:

I am a very avid Wayfarer and had a lovely time talking with some of the Wayfarer Ambassadors at Pokémon Go Fest Chicago. @lefinalboss @Shilfiell

I was told that I needed to post in the forum to see if I could get the issue with me not receiving the recognition emails resolved. Niantic Tintino looked at my account (and I think took a picture of the email address associated with it) at Pokémon Go Fest Chicago. I know we are just coming off the busy season of in-person events, but I wanted to leave a post here to see if it can be resolved.

@NianticAaron @NianticTintino

Did you see this comment with the troubleshooting steps?

If so, can you verify that you have followed them?

This was checked by Tintino. Since that post (in March), I have not received the recognition email. I receive other Pokémon Go emails and Wayfarer forum emails, but not the one with how my submissions have affected the games.

Still not receiving summary email, although I am receiving emails related to current nominations. I did all the suggested troubleshooting over a month ago.

Those of you who still haven’t gotten a single email and have had the toggle On - any chance you are using Sign in with Apple (perhaps with the address relay / hide my email)?

I use it, haven’t received any Pokemon Go email since using it, and am suspecting it may cause issues?

Yes and yes. But I get Wayfarer emails (submit / approve /decline)…?

Me too. But no Pokemon Go promo emails, or those summary emails from Wayfarer.

I am also getting emails from this forum delivered to the original Gmail address.