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Welcome to the forum @nana7034
I know the prompt tells you that you are submitting a “Pokestop” but you are actually submitting a Wayspot to Niantic’s Lightship database. The Wayspot can only become a Pokestop or gym if it is alone in a level 17 S2 cell. This is a good article about S2 cells and PoGo: https://pokemongohub.net/post/article/comprehensive-guide-s2-cells-pokemon-go/
If you would like to give us the location of the Wayspot, someone here can check if the S2 cells are the reason. The gps coordinates will be below the second photo in your submission email.
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Hi, welcome! Just moving this to General Discussion as Wayspot Appeals is for different types of requests.