Hello again @cyndiepooh
The users in our group, once close to the deceased of this memorial is already speaking to the support team.
If they wish to create their own post regarding the denial response, once at the proper player level, they can go ahead and do so.
I myself was more or less acting as their vented frustration, my topic mostly is focusing on loosely followed guidelines.
Though after reading feedback amongst you all and speaking to other users of various Discord servers. It fell mostly onto us as we should have submitted under a different terminology with a different set of photos.
Thanks again for your helpful response!