Account Banned for 30 days

Hello,

I would like to appeal the warning/ban related to the photo I uploaded. I believe there has been a misunderstanding.

The photo I submitted was taken by me, and I am the rightful owner of that image. It is not a third-party image, nor was it copied from the internet or another source. I personally took the photo and uploaded it following the guidelines.

I was only trying to contribute to the game by submitting a new PokéStop for the community. I have been playing Pokémon GO for many years and I always try to follow the rules and help improve the game.

I do not use cheats, third-party software, or any content that violates the policies. Because of this, I believe this may have been a misunderstanding or an automated error.

I kindly ask if you could review my case and the photo submission again.

Thank you for your time and consideration. :disappointed_face:

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If you are comfortable with sharing full detail of the nomination (original foto, location, title/description, supporting info,etc), we (other wayfarer like you) will able to have a look into your case.

Alternately , you can wait for staff to respond and initiate DM.

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@11Mau11 Welcome to the Wayfarer Community! Have you used your photo elsewhere on the internet, for example on Google Maps?

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Hey @11Mau11 ,

Please refer to my DM for details.

Thanks,

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2 posts were split to a new topic: Query over warning message

Hi, thank you

Title: Joya Oakland Park

Description: A natural forest area for walking and relaxing outdoors, surrounded by nature and greenery—ideal for families and friends.
Trails and a natural park for hiking and outdoor activities, perfect for spending time with family and friends.

Location: (14.591608, -90.501770)

I insist that the photos were taken by me and have only been used by me. The only place they appear is on the META platform, since I am a real estate agent and I use photos of green areas for property advertising.

I am attaching additional photos as proof, which I took at the location and were not used when uploading the information.

Hello @11Mau11

Having your photos up on another platform, even if you took them still means they can be accurately tagged as Third Party Photos by Niantic. There is no way for reviewers to know if you shot them yourself and shared multiple places or if you just took them from the internet. This is to uphold the anonymity of the nominator.

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These photos lead to this webpage: Alquiler de Casas en Carretera a El Salvador | Casa con amplio terreno en renta, Carretera al Salvador. Linda propiedad con amplio terreno 3 Recamaras por USD 2700.00

This problematic issue is discussed here from time to time, for example: Banned for weird reasons?

Yes, that’s correct. I post as a real estate agent on that page. I’m from the real estate company Immobili Studio.
I also had a post on META i didnt know it was a mistake because the system recognizes photos as third party :disappointed_face:

I’m sorry it can be a tough lesson to learn when you have taken them yourself. In the future I recommend setting some of your photos aside if you want to nominate something.

You do take lovely photos though :grinning_cat_with_smiling_eyes:

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Thank you for the advice. Although it’s unfair, after this I don’t think I’ll risk proposing another PokéStop again. I’ve been playing for many years, and I don’t want to lose everything over a misunderstanding.

And thanks for the compliments on my photos haha

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I understand wanting to be a bit cautious now. I will say if there are no other issues that your record will be cleared in a year.

And if you do feel adventurous again, feel free to pop in here for nomination support or any other questions.

Did you explain all of this either in an appeal or in the DM with Aaron?

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In fact, yes! I already spoke with Aron via DM, explaining this and sending him several photos of the place. The first times, I submitted an appeal by email and always received the same response: that they were third-party photos. Maybe through DM that response could change.

It sounds as though you have done what you can. They can consider the case you have made and give an outcome.
At least you are now clear about the issue. I hope although you might not agree, you can see the problem from all sides.
It will be very understandable if you choose to not do wayfarer at least until the redemption period has past.

Well you wont lose everything unless you kept getting warningin abuse ladder system. Anyway like above said. You have 1 year redemption period where all your previous strike will be gone. If staf can remove the strike, its all good. If not, play safe for a year.

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To finish the post: everyone who sees this, be careful when proposing PokéStops—even if the photos are yours. Don’t upload them anywhere. Despite the explanations and evidence, there was no favorable resolution, and they are simply treated as third-party photos.

Thank you for letting us know.
And yes the best advice is not to post photos you might use.

I’m not an ambassador, but I do want to say something in relation to this situation in the hopes that the wayfarer team themselves see it and that some positive changes can result from it.

Assuming that @11Mau11 has provided satisfactory evidence that this photo is theirs to use, I would suggest overturning the ban on this occasion. My reasoning behind this is as follows:

There was a similar situation to this on the previous wayfarer forum (sadly I can’t provide a link as I don’t have the time to go digging through the archives for a needle in a rather large haystack) where a ban for using a photo uploaded elsewhere was overturned when evidence was provided that they did in fact take the photo themselves. At the time, it was clarified that this was not something that would normally be done, and that it was a goodwill gesture for the affected person. That’s fair enough.

However, as stated, that was on the old forum. The clarification to not upload photos elsewhere before using them in a submission was not officially ported over to the current forum from what I can see, and that information has, as far as I can tell, also not been added to the criteria pages or the submission flow (the help page is still broken, so no one can currently refer to that to see if it’s missing from there, but I don’t recall seeing it when it was last working). It does say not to use third party photos, but if you upload your photo elsewhere, it’s still your photo and not a third party photo. Reviewers don’t have a way to verify that information due to wayfarer intending for it to be anonymous, of course, but it is still technically not third party if you own the photo.

This isn’t the first time we’ve seen someone fall foul of this, and I’m sure it won’t be the last time either. My suggestion to the team would be that if the evidence provided in this specific case is good enough to prove that they were not third party photos and that they were just uploaded elsewhere, then the ban should be overturned as another goodwill gesture, but more importantly that the guidelines should be changed to clearly state that you should not upload photos anywhere else if you intend to submit them in wayfarer. This should also ideally be included in the text during the upload process (in Pokémon Go this does mention not to use third party photos, but it doesn’t mention this specific scenario, and the wayfarer website doesn’t mention anything at all during the upload process, though you do at least have access to the guidelines on the website).

We as regular community members obviously know this to be the case, but if it’s not specified for people who don’t know the ins and outs like we do, it’s just going to continue happening no matter how much we try to spread the word ourselves, and it’ll naturally cause frustration for people who get banned when they think they’re using acceptable photos because they took them themselves. At least if it’s explicitly included in the guidelines that you can’t do this, then going forward that can be used both to teach newer users before they make that mistake, but also to potentially avoid disagreements over whether something should’ve caused a ban or not. If it’s clearly written that it’s against the rules, then it won’t be ambiguous.

That’s just my view on this though. Naturally if there’s not enough evidence that the photos were not technically third party, disregard the bits relating to potentially overturning the punishment, but the points still stand about making this more clear in the guidelines.

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There’s a large discussion on community, already waving “don’t ever submit something on wayfarer, they will ban your pokemon go account”. NiaScopely needs to address this.

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