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When I try to press the check mark button on a picture I have taken for a new portal submission, the screen flashes, then goes to my camera app. I take another picture, it frames it, I press the check mark button, and the app closes.
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It first occurred 11/9/20/2024 at around 5:55pm CST.
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Motorola G 5G (2024) Android 14 - US Cellular
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Ingress Prime V 2.154.0
Unfortunately, this is an Ingress problem. There’s nothing the Wayfarer team can do to fix this.
As noted, it’s game specific so you’d have to raise that in the Ingress in-app help.
As for a workaround for now, you could take a photo with your Camera app, and then select from Existing Photos when making your nomination.
Just as a little note here while this is an ingress prime issue and not a wayfarer issue I can confirm that this does happen on nominations even to me and it infuriates me and also on portal scanning for the lightship database.
The team have been informed that they broke something a few versions ago and everytime I open the interface it redownloads the lightship sdk to my device but as a workaround Pokémon Go seems fine to make nominations if you are at that level and play that game.
But you do have to raise your own individual support ticket with the help desk from within the app to let them know it’s more of an issue.
@elijustrying can we close this ticket please