Ingress linked email bug that stop me from doing nominations and edits

Bug Reports should include the following and any additional information you feel is necessary to aid in the investigation of the bug.

  • Description of the issue: I can’t make nominations or edits with ingress anymore
  • Date first (or most recently) experienced: 12 May 2024 (it’s been a least 1 week)
  • Device type, model, and operating system: Samsung Galaxy S21+ 5G
  • Game & Game Version (if applicable): Ingress latest version

So without changing anything, this his what happening now when i click on nominations

I can unlink my google account and relink but it doesn’t fix the problem and when i try with facebook, that’s what the game told me

I’m receiving email notifications when i get attacked in ingress… so the e-mail is linked… what’s going on niantic? Summer just started and i can’t go make new nominations… it’s frustrating… please help me

I know it is not much of a consolation, but you can still collect the data for nominations (e.g. photos, text content, etc), and submit once you are unjammed. You won’t gain any new slots to use while stuck, but maybe you can convince them to give some extras that would have used?

For me, I tend to take several photos of the object and support images and they go into Google Photos where I look at them on a bigger screen to make sure I didn’t catch any people in the backgrounds, lens flares, stuff like that. I then write up a note (I happen to use Google Keep) with a title, description and support message. Again, for me, it is easier to edit on a real keyboard than a small device. Particularly if something has juicy content for a description and I have to really pare it down! In the note, I also include links to the images in Photos.

When I actually do the nomination, I add the photos I’m going to use to a special “Ingress - Queued” album (and wait for that update to sync to the phone). Then on the device, I can easily go back and forth between Keep and Ingress to copy-and-paste the content to the nomination. When I get to the photos, I use “Existing Photo” and use “Google Photos” instead of “Camera” for the source, which lets me choose the album with only the two photos of interest. Saves a lot of scrolling! For my device, I have it set to keep images on the device as well as in photos, so using GPhotos instead of Camera as a source, the process does not need to redownload the image just to upload it again.

Anyway, I can do the nominations from the comfort of my couch rather than while out in the field, staring at my phone. At least, this is true from Ingress. I would imagine the other games are similar.


You may have created your Facebook account with a mobile number, or you may have declined to share your Facebook email address with Ingress. As a result, your Ingress account does not have an email address associated with it.

In order to move forward, you have two options:

  1. Add an email address to your Facebook account
  2. Use the Google log in method to log in


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I didn’t create my facebook account with a mobile number, if i declined to share my facebook email adress with ingress, why i could submit in the last 2 years? And how can a verify if it’s shared and choose to share it if it’s not?

What’s the google log in method to log in?

If there is an email connected to your Facebook account, you have not shared it with Ingress and you will not be able to nominate unless there is an email connected to the log in method (Facebook in this case) used to log in to the current session.

You might have logged in using the Google log in method or declined to share the email recently.

You can check it in “Your Facebook Apps and Websites Settings” page from the list of connected apps. Select the email address under “Info you provide to this app” to share the email address.

Google is one of the log in providers like Facebook. You can choose “Log in with Google” when you try to log in.

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I sign out, and relog and it work now, thanks

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