Additional Information (if any): I asked Niantic to remove this Spot because its on private property + the way needs to be free in case of emergency. We have signs that shows this. Its not understandable why Nantic rejected my request.
After the reject i opened a ticket via the Niantic webite. The support told me that they need to collaborate with our property managment and need an official letter.
I contacted our property management and they provided a letter to me, that i send to the Niantic support. But suddenly thats not enough
Than they told me, my property management need to open a ticket by themselves.
And they did it. They opened a ticket. Send again their letter wirth the removal request + the power of attorney that they are allowed to act on behalf of all owners of our property.
Suddenly Niantic want an additional owner-contact with Name, Email and phone number of one of the owners.
we provide it to them too now
but whats next? The Pokestop violates the Guidelines from Niantic + we have another Pokestop and an Arena right next to our property on a public space.
What should we do to remove an illegal spot on a privat property and additional its very crirical in case of emergency.
Players who are walking through the private property, ignoring the signs could have legal problems with the owners of the property.
Its totally not understandable how Niantic dealing in this case.
What should we do now? Inform the press or social media about the behaviour of Niantic? I dont want to do this, but there arent many options left for the owners and our property management
Feuerwehrzufahrt = fire department access = need to be free except the owners
The wayspot is not on the roadside nor blocking any emergency vehicles. it is for a sandpit in the courtyard between the buildings. It does not violate any guidelines and is not on single-family private residential property. As such, a player of the game cannot get it removed, but an owner/property manager needs to do this, as you have found.
Niantic do remove or disable wayspots when owners make requests and can prove who they are.
Without seeing the actual communications (which I don’t advise posting), it’s hard for forum members to know what the issue is here. I would advise against going to the press or social media unless you have solid evidence of wrongdoing by Niantic.
Niantic staff are likely to initiate a DM with you regarding this.
Hi, da du ja mit dem Immobilienverwalter usw. bereits das gemacht hat, müsste jetzt nach dem letzten Schritt das auch entfernt werden, unabhängig davon wie zulässig der Wayspot tatsächlich ist.
Der ist nämlich zulässig, er blockiert die Feuerwehrzufährt überhauot nicht.
Privatgelände ist nicht abzulehnen wenn es kein einzelnes Privatwohngrundstück ist (Single Family Private Residential Property)
Thank you for your answer. I dont want to go to the press. This whole Area including the sanpit and the garden ist private property and our property management send the request by their own with letter, contact information and the prower of attorney. They have a website, a power of attorney, an official letterhead. You can find them with a short google search.
Ich hatte Mal jemanden mit einem anderen Fall. Niantic akzeptiert überhaupt keine Anträge durch Dritte, selbst mit Vollmacht nicht. Ob das legal ist, keine Ahnung.
Ein Campingplatzbetreiber wollte Mal die Wayspots entfernen lassen, weil ein paar Spieler andauernd Nachts drüber geklettert sind
Unser Immobilienverwalter hat alles an Niantic geschickt. Eigenes ticket, einen offiziellen Brief, die Vollmacht aller Eigentümer. Der ganze Wohnkomplex inklusive Garten und Sandkasten ist Privatgrundstück und darf nicht von fremden Personen betreten werden.
Wayspots are allowed in gated communities, residential complexes, as people there might play Niantic games. The problems occur if people from outside the complex enter solely to play Pokemon Go, but in general these wayspots don’t cause problems like you have here.
@alerich Given the comment from @kawin240 that Niantic don’t accept third-party requests even with power of attorney, I really hope Niantic can explain their position. This doesn’t sound right.
We dont have any Pokemon players in our complex and the owners dont want to have any not known persons in their not public garden. Thats why our property managment acting on behalf of them. And we have a pokestop and a arena 20m away. Thats enough for all who want to play pokemon
