Whenever I try to contact Wayfarer Support, it doesn’t work unless it’s on my phone or in Incognito mode
I use Chrome
They’re going to need more information than “it doesn’t work.” What exactly happens? Screenshots help.
You realize that just prompts me to sign in to my own Google, right?
but then when you sign in it redirects to a screen recording. idk how else I’m supposed to send it
You have it restricted. I’m not going to ask for permission to see it. And neither will any Niantic person.
now is it just to the screen recording?
yes i can see the screen recording. clicking the speech bubble does not bring up the chat.
verify that you have tried refreshing, logging out and back in, and waiting longer after pressing for the pop up, just to rule those things out
turning it off and back on is as much tech advice as i can give
still doesn’t work
Do you have any plug-ins installed?
Yes, but I’ve also tried turning them off
Looks like there are restrictions in your browser. Please ensure that you have not blocked pop-ups.
you can do that? ty!
still doesn’t work
This is what happens now:
You might want to try resetting your browser settings and disabling any extensions, as these steps often resolve common issues. If that doesn’t work, reinstalling the browser should help fix more persistent problems.
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Thanks! It worked
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