Appeal for 5 unit apartment complex *also* rejected as “private residence” in Niantic response”

[DTrain2002]

It can happen, but it’s rare. It was addressed in the most recent AMA this year:

@NianticTintino

Currently, our team processes an average of 100,000 contributions (nominations, edits, appeals, reports, etc) on a monthly basis and we have 2 processes in place that ensure quality in our decision making. I’m happy to report that our team maintains an average quality score of 99% accuracy. When we do become aware of an error, either through Wayfinder reporting or through our own processes, our team receives the appropriate support to ensure they understand the error and work on minimizing future errors.