Help with getting incorrect wayspot fixed

I have tried to edit the location but it won’t let me correct it on the map. It keeps shifting back before I can submit the edit to hopefully get it fixed. I then tried changing the name to something more relevant for the location and that too was denied.

This location is titled as “Center Courtyard” but the Pokestops is not at the courtyard, it’s between the pool and community BBQ area. I circled the actual courtyard in the screenshot to show the correct location.

You can use help chat to do the location edit. Go to

https://wayfarer.nianticlabs.com/new/help

and a chat bubble will pop up

image

It will start with a bot giving you prompts, but an actual person will get back to you. They will usually need evidence for a correction if it isn’t clear on Maps.

2 Likes

Thank you. That’s what I have been trying to find.

Welcome @iroc24
Because location edits were being used to falsely manipulate the wayfarer database the distance that an individual could propose a move became very restricted. Hence your attempts to move it and it repeatedly snapping back is not a bug. This is why you can use help chat as it allows the Wayfarer staff to look at the evidence and decide if it is correct and make the move.

Thank you both for helping me figure out how to report it. I have now submitted the information along with screenshots from the game and a satellite screenshot from Google.

2 Likes

idk if the game screenshots will help, but the satellite view should. let us know how it goes. sometimes they will ask for more information, but it usually only takes a day or so to get an answer.

I’m very happy to report that the Wayspot has been moved to the correct spot.

4 Likes