Introducing Edit Appeals in the Wayfarer Help Chat

Hello Explorers,

We have now added the ability to appeal edits in the Wayfarer Help Chat. You’ll now have the option to appeal Title edits, Description edits, Image edits, and Location edits. Similar to other instances, you can reach the Wayfarer Help Chat by signing into your Wayfarer account, going to the Help tab, and clicking on the chat bubble at the bottom right side of the screen.

When submitting a Edit Appeal, make sure you have the following information handy

  • Wayspot Title
  • Current location of the Wayspot
    • This can be the lat/lon, complete address, or a map link
  • Date and Time
    • You can use the confirmation email timestamp you received
  • Any additional details about your wayspot edit and why you want to appeal
  • Additional evidence you would like us to look at in order to process your appeal
    • You’ll be able to upload attachments(image or video file) no bigger than 20Mb
    • You’ll be able to upload more after the initial ticket has been opened

Screenshot 2024-03-27 at 1.17.08 PM.png

We look forward to receiving your feedback about this added capability.

(originally posted March 2024)

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