My Community Tier 3 Rewards for ingress did not include kinetic capsule

Thank you and everyone else that helped bring this bug to light. These posts and requests for uodates are crucial to ensure we receive what was promised and that its all done in a timely manner. Thank you @NianticTintino for making this one of your priorities coming off your well deserved holiday break.

5 Likes

Sorry, I should have said the business was closed so its employees could be off on holiday. It isn’t just that the building was not open.

I.e., people were not working. Geez

1 Like

Got the separate code - ty!
image

6 Likes

Same, just saw the email!


Pretty happy with the prompt resolution on this issue, honestly. I wouldn’t have even noticed the capsule was missing if I didn’t see the post on here; I got the OPR Live badge tick, which was all I really cared about, but I’m sure others were looking forward to getting that extra kcap. I’m glad Niantic followed through with providing the listed rewards.

3 Likes

Thanks @NianticTintino and all the team who resolved this issue quickly. I appreciate your prompt action. I received KC. :+1: :star_struck: :thank_you:

1 Like

have not received rewards

My personal reward is an invalid password !!! >"<
Please help to inquire!
thank you very much.

After changing the e-mail, I did not receive the event rewards every time. They were sent to the old non-existent e-mail. They will be processed separately after the response.

Hello Explorers,

It appears there was an error with our scheduled emails that included the last batch of Ingress codes. The issue has been fixed and all of the remaining codes will be sent out today. That should close out ALL rewards.

Again, if you are having any issues with your codes i.e. not receiving them, codes not working, etc. please reach out to our team on the forum for the fastest support.

Thanks again and I’m looking forward to all of the challenges coming up in 2025!

-NianticTintino

2 Likes