Need some help regarding Niantic and Wayfarer - 30 day suspension

Hi everyone, this morning my wife woke up to a 30 day ban do what I consider a mistake.

The translation reads as follows:

-This submition conteins abusive content.

-The text or picture abuses, makes fan of or harrases some person or group.

The picture was taken by her to a park near where we live: Google Maps

Here you can see the link to the actual location.

The text in question just is the literal description of what It is writen in galician : Picnic área of Cronista (this is a Word that means journalist) José Espino Park. I don’t see anything ofensive thus far.

The picture she submited as a companion piece for this one was a screenshot of the later link of Google Maps. I don’t consider It to be ilegal as It just is a companion piece to the main one and wasn’t meant to be shown in-game. Also I’ve seen It many times while using this app, so I don’t see what’s wrong.

I know how the appeal process is for niantic. This probably won’t amount to anything, She has explained this in the response but these things usually fallo flat or get rejected.

Please help. We want to be able to Talk to someone or make the case in her favor.

Thanks for any help.

Hello,
First I am going to move this to the General Discussion area, as that where cases like this are discussed.

You say that it is your wife that has received the sanction. It really should be your wife who is in discussion. This is because what normally happens is that the Wayfarer Team open a forum DM with the person to respect their privacy.

It will be hard to get Niantic to initiate a DM with you, for the reason @elijustrying said.

If you want community advice about the location issue, please provide a screenshot from the submission receipt email showing the location, which is below the two photos.

Okay, i Will take this down then

Please do encourage your wife to post.
The staff will engage and there have been instances where after discussion the suspension has been lifted.

Hi,

It looks like you misplaced the wayspot, the correct place would have been in an occupied cell, so by misplacing it, it can be considered abuse.

No, the location is in the others site, why do you point there??

The GMap link that you have provided point towards the coordinate screenshat above. We can see the bench at (42.233216, -8.701317) from satellite and Street View. I recommend checking the submission email as it contains the submitted location coordinates.

@elijustrying @paulingzubat

As this is also being discussed on the nominators own thread I suggest this 1 should be closed?

Stop confusion…

Hi @Eratawalpa , I have sent the relevant details. Please check my DM.

Regards,