Not receiving Wayfarer statistics email

Bug Reports & Technical Support
123

I also am not getting these even though I have emails enabled in game, have never blocked these emails or any emails.

124

Could you please check my request also? I didn’t receive Oct or Nov., I posted above, and I have triple-checked that “Email me events, offers, and updates” toggle is turned on.

1 Like
125

Hi there! Pretty much the same issue here and my answers are as follows:

  1. Yes! Also toggled on and off a few times
  2. Probably, I don’t think I’ve gotten a promotional email in years
  3. Probably as well, if I did this may have been the method used

Thank you!

1 Like
128

Here are my answers to your question.

  1. YES
  2. NO
  3. NO
129

My friend gets emails wayfarer like the image below that summarizes stops created and people who engaged with it i like to know how i can get it to?

att.8KrnMyPBg5dySpD8v4IxDbQtkPJrzXhBo5j-xC0hK_U
att.8KrnMyPBg5dySpD8v4IxDbQtkPJrzXhBo5j-xC0hK_U956×2050 73.6 KB

130

Welcome to the forum @fokyip !

Here is how to sign up. Be sure to read all the way to the end:

1 Like
131

How many days after December 1st should I hold out before I give up hope on yet another month?

Asking for a friend…

7 Likes
132

Has anybody who had the correct settings turned on but still doesn’t get them been able to make it work?

133

I’ve had mine turned on since 2016, or whenever it was added to the settings, a long time… No emails.

1 Like
134

Hi,

  1. Yes
  2. Google may have, and I just clicked a link myself today in a 2024 email thinking there might be a “manage your subscriptions” page. (Haven’t received any in 2025)
  3. No.

Some probably pertinent information:

My wayfarer emails come to [user.name]@gmail.com whereas my PoGo marketing emails (used to) come to [username]@gmail.com despite being registered using the same Google login.

Edit: I also had problems linking a Pokemon Trainer central account because it had to be created with the (wrong, but still functional) email on file. Somehow I figured that out.

135

Just a quick update that I also haven’t received the December message. Thanks for your help.

136

I am still not receiving this messages even though promotional emails have always been enabled in Pokémon
Go, I have checked my spam and promotions filter, and I have never blocked or marked as spam any emails from niantic/wayfarer.I also have never unsubscribed from any emails from niantic/Pokémon go.

137

Still no email here either.

138

I haven’t been getting the emails, i have everything correctly set up. Is there some way I can contact niantic support about this?

139

Hello and welcome @OThePogoPlayerO
Posting here is the correct thing to do as staff do read this topic.

140
  1. Yes
  2. I think so
  3. No
141
  1. Yes
  2. No
  3. No

Is this still being looked into by Niantic?

1 Like
How do I get the monthly updates on my wayfarer nominations?
142

So I just started getting these as of today! (I posted earlier in this thread that I was not.)

I don’t know if it was a Niantic fix, but if it wasn’t, the only thing I did differently was unlink my Apple ID from my account, since I had used the “hide my email” option and wondered if the emails were going there (into outer space somewhere) instead of the Gmail email also linked to the account. I made this change 4-6 weeks ago (can’t remember exactly) and today I got my first one of these emails to that same Gmail account :tada:

3 Likes
143

Thank you for responding but I haven’t gotten any in months, I’ve been waiting :sob: the most I get are the community updates, but aside from that nothing and I’ve been signed up for it since it was available last year :anxious_face_with_sweat:

2 Likes
144

I finally received mine! Thanks a lot! :slight_smile:

4 Likes