Good morning. Unfortunately, I did not receive the Wayfarer statistics email, even though I have all the correct boxes checked. In the past, I also did not receive Pokémon GO emails, so I suspect it’s the same issue. I spoke with the Ambassador from the Netherlands, and they advised me to report it here.
Please specify if you are talking about the stats email or confirmation emails. This will help staff know where to look. Good luck.
Thanks, I did do that. I do get the status updates. Its about the statistics
They may still be getting sent out, as Tintino said that we should get them by tomorrow, and that was posted about 11 hours ago. I would give it some more time, as these emails may be going out in batches. Also, make sure to add niantic@email.nianticlabs.com to your address book and/or safe senders list, as this is the email address they are being sent from.
I believe that it is now at the stage that if you haven’t had the monthly statistics email it is best to log it as missing.
So you can add details here or if you prefer you can use wayfarer help chat.
Sorry meant to reply to the OP
SNSでちらほらwayfarerの先月のお知らせが来てるとのことですが、私のところには来てません。。
あまり貢献してませんが、少し楽しみにしてたのでちょっと残念です😢
私のところには統計メールが来ていないのでご対応いただけましたら幸いです。よろしくお願いします。
Good day and welcome @mino0916! And welcome back @TmicchanHagiFFF !
Can you confirm that your setting below is toggled on as well?
ご連絡ありがとうございます。先程、通知設定をONにしました。よろしくお願いします。
Checking here as I still not getting any email yet.
ok good I’m not the only one lol
Hi @JNRAwsome , @TrungLatias and @Glawhantojar
I’ve moved your report over here.
Hallo, ich habe auch keine Email mit den Statistiken erhalten. Obwohl ich mich so darauf gefreut habe und im Vorfeld geklärt wurde was Alles aktiviert sein soll. Bitte um Hilfe.
Hi @Biggi13716
Willkommen im Forum
Dann bist du in diesem Post gut aufgehoben. Hier sammeln wir euch alle und warten auf Mitarbeiter Rückmeldung.
Appreciated
Just to be sure. Still no email and did everything that has been mentioned. Now waiting for a staff member as well.
私も統計メールが届いていません。通知設定もONにしています。お手数をおかけしますがご対応の程よろしくお願いします。
Yes same here didn’t receive mine either.
Hello, I am very unfamiliar with how to use this forum so apologies if this is not the right place.
I was very excited to receive the wayfarer statistics email but did not end up getting it.
I have event emails on in Pokemon Go but I don’t normally receive Pokemon Go emails for whatever reason. I still do get Pikmin Bloom and Wayfarer Nomination emails however.
If I need to supply any information please let me know.
Thanks,