Request for assistance regarding a nomination marked as duplicate by Niantic

[Darksirriu]

Hello,

I am reaching out to you because I have encountered an issue with a recent nomination I made on your platform. After submitting my application, it was marked as a duplicate by Niantic, although I am convinced that these are two separate and complementary elements.

Attached, you will find photos clearly illustrating that the elements in question are distinct and deserve to be considered individually. I am therefore seeking assistance to resolve this situation and to obtain information on the procedure for contacting Niantic directly to clarify this misunderstanding.

Thank you in advance for your help and attention to this matter. Please do not hesitate to contact me if you need further information.

Best regards, Sorry for my English

[Xenopus]

Hello! I’m not sure why you think your wayspot nomination was marked as a duplicate by Niantic, from your e-mail screenshot it appears to be a community vote. Wayfarer is a community review platform and many nominations are reviewed by other users of the platform.
Here it seems that you are submitting a cafeteria next to a gym that has the same logo (I’m not able to verify the location so only going off what you shared) and it got rejected as duplicate. It is possible that community reviewers looked at the logo and decided this was the same place and others maybe thought these were not distinct enough to be different wayspots. If you are able to demonstrate that these two are separately eligible, you could either use an appeal on this nomination or resubmit it making the two places more clearly distinct, including visually. But you can’t really directly appeal a community rejection on this forum.
Also, don’t feel obliged to post in English, don’t hesitate to use French if you prefer (just because I see it on your Wayfarer interface/emails).

[26thDoctor]

You don’t think reviewers saw it, didn’t like it and just chose duplicate as that is the easy option?

Not that it makes a difference to the outcome but it’s interesting to how Niantic’s review system functions for the vast majority of reviewers.

[Darksirriu]

@Xenopus

Here it seems that you are submitting a cafeteria next to a gym that has the same logo (I’m not able to verify the location so only going off what you shared) and it got rejected as duplicate. It is possible that community reviewers looked at the logo and decided this was the same place and others maybe thought these were not distinct enough to be different wayspots. If you are able to demonstrate that these two are separately eligible, you could either use an appeal on this nomination or resubmit it making the two places more clearly distinct, including visually. But you can’t really directly appeal a community rejection on this forum.

Merci pour votre retour, je tiens à préciser que cette nomination à la base a été rejetée par la communauté et j’ai fait appel de la décision il y’avait le logo Niantic sur vote en attente.

[Xenopus]

Ah ok pardon, c’était pas tout à fait clair qu’un appel avait été fait! Juste pour confirmer, est-ce que c’est bien l’email de résultat d’appel que tu as posté en haut et pas le rejet original?
Est-ce que tu as aussi l’email de confirmation qu’un appel a été fait (reçu au moment où tu l’as fait)?
@Darksirriu

[Xenopus]

I mean it’s possible of course, but isn’t choosing an unrelated option that ends the review the same amount of clicking?

[Xenopus]

Est-ce que tu pourrais aussi poster ta proposition complète? Avec la description et les informations supplémentaires?

[Darksirriu]

Bien sur

[26thDoctor]

I think so.

It often seems like reviewers just get used to choosing a certain rejection that may vaguely fit so as not to think about it too much.
I can’t say they are mainly at fault though given years of choosing generic business or some other choice that is good enough… Move on to the next review.

[Darksirriu]

Je comprends bien force a eux.

[26thDoctor]

I guess like @Xenopus pointed out can you convince reviewers enough that the restaurant itself is worthy of being a separate Wayspot?

I’m not sure I could

[Darksirriu]

Bonjour, je voudrais savoir si vous aviez toutes les informations nécessaires dont vous avez besoin ? Merci a vous et bonne journée

[Xenopus]

Merci d’avoir partagé les infos, c’est maintenant clair que c’est un appel et qu’on reçoit un mail “communauté” malgré le fait que c’est un appel dont le résultat est “doublon”. Par contre je ne peux pas faire grand-chose de plus à part bouger le fil de messages dans Wayspot Appeals pour si jamais un membre de l’équipe peut regarder. Aucune garantie sur le résultat malheureusement, c’est entièrement possible qu’ils considèrent que cet endroit n’est pas très distinct de celui qui existe déjà.