Web Submission corrupts image files leading to insta-reject by ML

[wooperIooper]

I’m trying to submit a new wayspot via the Web Submission.

The photo I tried to submit just disappeared the first time around, leading to an insta-reject. On the second try, the photo was suddenly blurry, so also insta-reject, even though the original file is perfectly good quality. Same thing on the third, I even tried a new version of the file in case it was corrupted.

Now I’m down to two submissions left.

I’m using Google Chrome on my Macbook.

[NianticAaron]

Hey @wooperIooper ,

Thanks for reporting it.

@wooperIooper

The photo I tried to submit just disappeared the first time around

I can see that. The main image was not submitted successfully.

@wooperIooper

Now I’m down to two submissions left.

That’s a bummer.

Could you please provide the below information:

• Which image format are these images in?
• What are the files sizes of these images?

Thanks,

[wooperIooper]

They are jpg and they are around 3.5MB. I think I tried a png first and I wasn’t able to select that

[wooperIooper]

This is the one that completely corrupted I think

[wooperIooper]

Another weird thing is that it seems I never received submission emails for them, even though everything submitted fine

[wooperIooper]

@NianticAaron

Thanks

No actually thank YOU

[seaprincesshnb]

Hey, just FYI from my own experience, I’ve noticed that the web submit doesn’t perform well in low signal areas. When I’m struggling with network connectivity, i switch to PGO and do upload later.

[wooperIooper]

I was at home submitting via Wifi which seemed to work just fine, but thank you!