Appeals and false rejected stops

[cyndiepooh]

Hmm… the appeals team usually does a good job explaining why when they reject an appeal I make. Would you share some of these that don’t? I know that Niantic cares about the job the appeals team does and wants to know when they get it wrong. (I will edit in that quote when I find it.)

@NianticTintino

Niantic Appeal Decisions

Thank you for your continued feedback and examples of instances where we didn’t quite hit the mark with your appeals. We know we’re not perfect and our team members working on appeals may have different views however that is not an excuse to not improve based on the feedback. We are in the process of updating our staff training on criteria, removals, etc in hopes to improve the community sentiment around more than just appeals. Please continue to share your feedback on your experiences as we continue improving our performance and hope to reach a good state soon.