Demoralized wayfarer

[Gendgi]

Welcome to the community and I’m sorry to hear about your experience!

An announcement was just made yesterday regarding this, you can read more below

Rating Drop Issue

Hello Explorers, Thank you to those who have shared their experience with the Ratings drop during the challenge (or around the challenge time). We have been actively investigating the matter and have identified the issue. In the coming days we will be working on pushing out a fix and will update the community once the issue has been resolved and any possible remedy to those impacted by the issue. NianticTintino