How better to 'clearly illustrate the business's importance to the local community'

Appeal Notes

This nomination has been rejected as generic. Any restaurant provides a great place to socialise with others, maybe ordering a pizza and salad to share. This restaurant has a 4.9 star rating on Trip Advisor ( https://www.tripadvisor.co.uk/Restaurant_Review-g186370-d27168040-Reviews-Napule-Bath_Somerset_England.html ) as well as Google ( Google Search ) and a full 5 stars on Just Eat ( https://www.just-eat.co.uk/restaurants-napule-ristobar-pizzeria-bath/menu ) which makes it a top local hangout to my eye.

Niantic Note

Thank you for your appeal, Explorer. We were unable to verify the nomination as the current context does not sufficiently demonstrate how this business serves as a hyperlocal hangout or cultural hotspot significant to your community. We recommend providing additional details in a new nomination to clearly illustrate the business’s importance to the local community. This enhancement could significantly improve the likelihood of approval. For further guidance, please review the content guidelines here: https://niantic.helpshift.com/hc/en27-wayfarer/faq/276-content-guidelines/

Reviewers provided these top reasons for not accepting this submission:
  1. The submission lacks uniqueness or historical and cultural meaning

A great, authentically Italian restaurant on the outskirts of Bath. Their pizza and lasagna come highly recommended!

Great eligiblilty as a place to socialise with friends over dinner. Run by an Italian family with 5* reviews all round online. Safe public access - there have been previous eateries in this unit which may show up on Street View but Napulé can be seen from the right angle.

Hey all, I nominated this restaurant after seeing its great reviews online. It was rejected by the community as generic & then on appeal. I provided web links to the great reviews. What else could I have done? Quoted the reviews directly? I guess I could have tried to photograph on day when it is bustling & not a wet morning but then you’ve got people to contend with.

2 Likes

I have found the appeals team do not accept restaurants ie they do not follow the criteria. I tend to find the community are more accepting, although not always. They remain really difficult nominations, despite being fantastic places to socialise.

I personally haven’t noticed any pattern in my own restaurant nominations. It seems purely random, other than colourful nominations seem to go better :woman_facepalming:

1 Like

I usually get them accepted with newspaper articles and things of the sort.

This travel guide recommends it as a top restaurant in Bath

And this third party source also gives a stellar rating

This looks like a great place and now I am craving pizza. Hope this appeal can be overturned

2 Likes

Would be lovely if staff could read this and revisit the decision

1 Like

My immediate reaction to the image before looking closer was this was a takeaway which IMO removed the “socialising” aspect.

On closer inspection I do see that it states “Eat In / Take Away”.

Did you emphasise that it is a “Eat In” Restaurant?

I had a similar first impression. It might not have done any favours including a just eat link which is about homedelivery. And the first review though very good on trip advisor is someone who ordered a take away.
The link provided about the travel guide is good.
Were there any additional pictures showing inside as the outside picture gives an impression it is small.
(makes mental note to try pizza from this place)

Thanks I didn’t include any further pictures that what seen here. They have a facebook page with interiors: https://www.facebook.com/profile.php?id=61552272156945&sk=photos

maybe I should have lifted some from there for supporting.

edit: you’ve all given me good feedback. There’s plenty more I could do in the nomination if I resubmit.

2 Likes

Don’t use any photos other than your own, even for the supporting. You can provide a link in the supporting text to their facebook page.

I’ve seen people use screen shots and the like in supporting.

2 Likes

This restaurant has excellent reviews. What it needs is to be a place where people sit down and eat. Restaurants can normally only meet Social criteria (not Exercise and very rarely Exploration), and this works only if you can be social there.

Some reviewers will reject if they see third-party photos as the supporting photo/s. I’m not sure if Niantic clarify this for the supporting photos, but it’s not a risk I would ever take. Use links.

1 Like

I explain if I use screen shots that that is what I have done and why. I also provide the link.
For example I couldnt open the facebook link.

We have yet to see if anything happens with this one

Restaurants are tricky to get everything across They are not something I regularly do I much prefer cafes but they can be equally tricky at times.
But I’m glad this has given food for thought ( pun intended :rofl:)

2 Likes

I think Italians treat meals as huge social affairs, and this is a family run restaurant with that vibe. Yes none of that was visible in my nomination. I’ll get back to it & try again soon though tomorrow is Saturday and I have new destinations in mind :slight_smile:

2 Likes

So you are all saying that this restaurant on the corner where people have to walk cause there is a sidewalk and people probably walk it every day many people actually and you are all saying it’s not viable because it’s a restaurant whether eat in or takeout people have to be passing each other. People walking on the street going somewhere else going home going to work people pushing strollers to go to a park you’re saying this is not a local place that can be visited by local people. I would vote for it. I just don’t understand the rejection. people would be getting exercise almost anywhere. There’s a sidewalk people are walking or running or jogging or bicycling that is exercise that would be considered an exercise route on top of it so I am having big problems with this one.

Hello and Welcome,

I believe you have mis-understood.

I stated that from the outside the place looks like a “Take Away” which IMO removes the “Socialise” criteria. I was stating a possibility that others may have seen the same and this was possibly the reason it was rejected.

It is possible the original Rejection was from AI that could have identified as I originally did.

It has been hinted that the nominator did not use his own photos, this is a instant Reject.
Edit: As informed by @wooperIooper below, this comment is an error on my part.

A restaurant has nothing to do with the “Exercise” criteria just because you could walk past it. You can walk past almost everything.

Some Restaurants could meet “Explore” if it serves dishes that are rare or the business is housed in an historic building but it doesn’t need to as it already meets “Social” and it only needs 1.

I think the outcome is that this is definitely eligible as a nomination, just not in it’s current form, New photos would get past Reviewers as long as the AI did not step in.

The appeal of this takeout shop doesn’t come across in the description. Rather than just stating it has a 5-star rating, it’s better to explain why it has a 5-star rating. For example, the Japanese sweets shop I submitted. This text was compiled by referencing reviews from portal sites and other sources.

Established in the early Showa era, this wagashi shop’s motto is “Offering common wagashi with an uncommon taste.” You can enjoy wagashi at reasonable prices. Their offerings change with the seasons—like “Light Snow,” “Scattered Hagi,” and “Spring Haze”—and the artisan craftsmanship is a delight not just for taste but also for the eyes. Their bean paste is renowned for its refined sweetness and rich depth.

This confectionery shop is known for items like “Kurumi Mochi” (walnut mochi) featuring snow-white dough and subtly sweet bean paste, and the chewy “Osaka Castella” made with rice flour and mochi flour. They actively incorporate Osaka-grown ingredients like local eggs, Mino yuzu citrus, and Nose chestnuts (“Ginoyori”), maintaining a strict commitment to handmade production.

This has not been hinted and is not the case here

Apologies

On scrolling through I must have seen the “Don’t use any photos other than your own” comment and made assumptions


Something must be Great for exercise in order to meet exercise criteria. It needs to be something that explicitly promotes exercise.

Simply being somewhere where you can exercise is clearly not sufficient, otherwise (almost) everything everywhere could be a wayspot, in which case there would be no point submitting things because Niantic could just create wayspots every 50 meters in all directions.

Interesting to see this post float back up with some more feedback. Thanks to everyone who has joined the debate.

1 Like