Is that trying to access from that email link? What happens when you try to access through your game? What are you seeing under Settings>Uploads?
Hi, welcome. Its is weekend, so you may have to wait until tomorrow for staff to help you.
I did find this post, from a while ago, could be a similar issue.
Hello aaron thx for replying to my message can i ask you how do i change my trainer account to an email account like u said?
And also i find it odd that when i login to my zrikerade acc my new acc it doesnt log in to my old acc zrikergaming why is that?
Please reach out to Pokémon GO support and they will help you.
That’s because of the log in methods. I have explained it in detail in MY DM.

