Must be level 10 in Ingress

This should not matter. And the account in question is no longer getting the error message. Is there no way to check error messages internally?

I hope someone seeing this topic with this issue will post the message.

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It does matter. Wayfarer detects an account and shows a corresponding message. If the low level account is a PGO one, it will show a message relevant to PGO.

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Out of curiosity if a player had both a low level Ingress account and a low level PGO account and tried to log on to Wayfarer what/which message would they get?

The one corresponding to the account connected to that log in method.

I play several Niantic games and use the same login method (Google).

But what I think you are saying is that an initial login to wayfarer is through one of the game interfaces… I don’t actually remember how I did it the first time. So my apologies if this is wrong.

I’m just trying to isolate if there is a grey area between wayfarer and one of multiple games knowing the player has achieved a being a high enough level.

Adding another thought: if I use a game redirect to Wayfarer I would assume that

  • the game knows I’m at the correct level
  • Wayfarer then knows which game to check against

But maybe Wayfarer could get confused on what to check for some people

  • if they just hit level 10 in Ingress or level 37 in PGO
  • AND the person searched for and/or typed in the web address for Wayfarer directly
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There should also be a game agnostic message when the system does not detect any eligible account.

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Tried with an email that doesn’t have any accounts.

Just for reference.

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We are finding all the various Use Cases :smile_cat:

OH! Maybe the error message should be

Sorry, your account is not eligible. If you believe you have received this message in error, restart your game and try again.

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It’s still not clear why the status of this report isn’t ā€˜Investigating’ until they establish what is happening.

How does a SNAFU get marked as not-a-bug before they’ve collected any info?