Hey, just a little confused as to why I’ve been getting this error all day, tried disconnecting from wifi and waiting a few hours but still consists.
Hey,
If you have a stable network, this could mean that the image file size is too big to process.
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Thanks I’ll try smaller image sizes and get back to you
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Yes please. Also, if possible, please try connecting to a different network and see if that works.
It can be hard to realise this is the problem. Although it would be lovely if the error message could reference the file being too large, I actually understand technically why this is harder than it seems.
I’ve tried on wifi and mobile data now, with the smaller pictures and it still doesn’t work bare in mind i could upload nominations perfectly fine yesterday
Hey and welcome, what kind of phone is this happening on and what is the photo format/file type it uses?
I don’t see any issues with your account from our end.
This is what my next question would have been. Thanks @Xenopus , you’re the best!
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XR file type JPEG
restarted my phone and now it works for some reason
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