Hey folks,
We have made necessary changes to our systems to address this issue. So as long as you have the in-app setting turned on, you should be able to receive the email now.
Please make sure that you have the “Email me events, offers, and updates” setting turned on. If it was already on and you did not receive the emails in previous months, please turn it off and on again to reset the settings.
You can follow the below steps to turn on the in-App settings:
- Open the Pokémon GO app
- Select the PokéBall at the bottom middle of the screen
- Select “Settings” on the top right
- Scroll about a third of the way down and select “Account”
- Scroll all the way down to the “Other” section
- Toggle on the “Email me events, offers, and updates” setting
Thanks,