We have made necessary changes to our systems to address this issue. So as long as you have the in-app setting turned on, you should be able to receive the email now.
Please make sure that you have the “Email me events, offers, and updates” setting turned on. If it was already on and you did not receive the emails in previous months, please turn it off and on again to reset the settings.
You can follow the below steps to turn on the in-App settings:
Open the Pokémon GO app
Select the PokéBall at the bottom middle of the screen
Select “Settings” on the top right
Scroll about a third of the way down and select “Account”
Scroll all the way down to the “Other” section
Toggle on the “Email me events, offers, and updates” setting
Doing this now! So excited to maybe get my recognition email next month!
For future record
It has been toggled on for a long time, since the initial announcement of the Recognition Emails.
In reply to the questions in a previous post:
Was the “Email me events, offers, and updates” setting toggled on in the Account Settings of your Pokémon GO app?
Have you ever unsubscribed from Niantic emails using the “Unsubscribe” link found within a past email? Maybe (guessing yes)
Have you tried unsubscribing from emails using your native email server settings? No
Have you tried unsubscribing from emails using your native email server settings? No
The issue is I haven’t been getting them period, I’ve been a wayfarer since 2021, I don’t know exactly when they’ve been showing the statistics but I haven’t gotten any.
Unfortunately my ambassador told me the email was send yesterday, but I still did not receive anything. I toggled the feature of and on. So that could not be it.
I am interested in knowing how to sign up or get the monthly impact emails that some users get showcasing how many people interact with the wayspots you add. I have friends who get these emails, and as someone who loves exploring my local community and creating new Wayspots I would love to be able to see the statistics of what my impact is. I went through my settings and compared them to my friend’s and it does not appear to be any different, and I have reviewed and approved significantly more Wayspots than he has. Let me know if there is some way I can get onto that email list or if it is being rolled out to some groups of players at a time.
Hiya! I am hoping that this coming month works. I did this before the March email, but did not receive it - since then I was instructed to do the same steps again (presumable after the emails had already gone out so I didn’t expect to receive them)..
After reading all of @cyndiepooh post I figured I’d ask if something has been updated on the back end since then &… should I try and toggle these settings off and on again before the end of the month?
