Not receiving Wayfarer statistics email

Bug Reports & Technical Support
22

Hello thanks for your help,

Yes I have that setting on in Pokemon Go and in Pikmin Bloom.

Both I had on for a very long time prior to the distribution of this email.

23

Hi @theonlypixel19
Welcome to the forum :hugs:
I’ve moved your topic into the main thread about not receing the statistic email.
Here we’re waiting for staff intervention.

24

How do I reach out to the team to fix of what that did not send me the email?

Recognition Email - Discussion
25

Hi @CallMeFil
Welcome to the forum :hugs:
I’ve moved your request over to the thread were we collect reporters like you.
Here we’re waiting for staff response.

1 Like
26

Hello. I’ve been waiting for the Wayfarer Recognition Email, and still waiting I do have the settings on. Please help me. Thank you !

1 Like
27

Same issue here, no email despite having the setting turned on in Pokemon Go (I turned it on on the 29th of September, so the change should’ve been logged). I’m getting the same answer from Help chat asking me to check my inbox (which I have naturally done if I am even reporting this issue) and to let them know if I have ever unsubscribed from Niantic emails - which I let them know I have not done, yet it’s as if they didn’t even read my message. So hoping to get more help through the forums with this issue.

28

I have also not received a stats email. I do receive all the other Wayfarer and Pogo emails. Am I too late to be logged as missing?

29

No you aren’t. Welcome to the club :sweat_smile:

1 Like
30

I’ve had emails turned on since the beginning of time. :stopwatch:

31

Please add me to the club. I have toggled on that option but never receive the monthly statistics from the game and now nothing from wayfarer.

2 Likes
32

Still no mail for me as well. I already has that setting toggled in Pokémon go…

1 Like
33

Hello,

I’m in the same case. I didn’t received the email for now. I don’t know where to send an email so I’m posting a message here

1 Like
34

Appreciate the pointers, thank you.

1 Like
35

Never turned off the e-mails and I never got mine either. D: So, chiming in and joining the ‘aw man’ train.

2 Likes
36

Hey everyone! Thank you for reaching out. To help our team investigate this more effectively, please provide the following three details in your reply:

  1. Was the “Email me events, offers, and updates” setting toggled on in the Account Settings of your Pokémon GO app?

  2. Have you ever unsubscribed from Niantic emails using the “Unsubscribe” link found within a past email?

  3. Have you tried unsubscribing from emails using your native email server settings?

Please answer all three questions when you respond. Thank you!

5 Likes
Monthly updates emails
Recognition Email - Discussion
My Wayfarer Community Email does not include information about PoGo interactions
37

Hello.

  1. Yes, I have toggled it on on Account Settings

  2. Yes, I believed I pressed Unsubscribe link found in a past email

  3. No.

38
  1. yes
  2. no
  3. no
39
  1. Yes
  2. No
  3. No
40
  1. Yes
  2. No
  3. No
41
  1. yes
  2. No
  3. No