Recognition Email - Discussion

[wooperIooper]

I don’t think they’re out yet

[gingerphil89]

My December one has just come through.

[darkersolstice]

Is anyone else tracking stats month-by-month? I’ve set myself up a spreadsheet to see what’s happening:

I do wish I had more data to chew on, like spots with most/least visits/visitors, but this is a neat thing to ponder.

[cyndiepooh]

=)

[Ispejams]

How do l get the recognition e-mail? I have put the settings to receive e-mails and offerts on pokemon go moths ago, but still no e-mail…

[paulingzubat]

Good day and welcome!

@NianticTintino

Note: To manage your settings, ensure you navigate to the Account section in your in-game settings. There are two similarly labeled settings, the other under Notification settings. Please ensure you activate the appropriate setting.

• I am not receiving the email.
  • If you’re not receiving the email, please make sure your in-game email settings are toggled on. If you continue to have issues, please reach out to us on the forum or submit a support ticket.

If you have this email setting from the Account turned on before the start of the month but haven’t yet received any email by the first week of the month, consider replying to the Bug Reports & Technical Support thread for this topic:

@NianticAtlas

Hey everyone! Thank you for reaching out. To help our team investigate this more effectively, please provide the following three details in your reply:

1. Was the “Email me events, offers, and updates” setting toggled on in the Account Settings of your Pokémon GO app?
2. Have you ever unsubscribed from Niantic emails using the “Unsubscribe” link found within a past email?
3. Have you tried unsubscribing from emails using your native email server settings?

Please answer all three questions when you respond. Thank you!

[frealafgb]

This was 2% up on visits vs last month, but 8% down on players. I assume the 2 new stops I added recently at the mainline train station are supporting my visit numbers through this quieter month