Hello! I have been updating and adding Wayspots at the zoo and I am having some issues with an old Wayspot. When the zoo first opened they didn’t have that many animals yet so they had an area with figures of prehistoric animals and information signs with them, when the zoo expanded they prioritised other things over this area and moved them all into one spot. The object for this wayspot was one such sculpture and I could not find it with the others so I thought it was removed entirely and I submitted a report stating the object is no longer there. This report got rejected:
A few days later I did spot the object elsewhere, it was difficult to spot because it no longer has an information sign, it is small and it is on an island within an enclosure. So I submitted a new photo to the wayspot to make it accurate again:
The object is in the photo, I was not trying to repurpose the wayspot. It is far away and difficult to notice, but that is because that is what it looks like in real life too.
If the decision remains to keep the Wayspot then I respect that, but I wanted to at least give the full picture so the best decision can be made and also to clarify that I did not try to repurpose this wayspot.
Hi! Apologies if I’m misunderstanding what happened - if the object has been made inaccessible then I’m afraid your best and only course of action is to report it for removal, instead of adding photos of the now ineligible object to the wayspot (which would anyway be in an incorrect location). I guess this is what the appeal reviewer meant by “repurposing”, or maybe they didn’t understand it was for the same (small) dragonfly.
Wayspot photo additions are not arguments to support removal and there isn’t a process where staff will see a new photo and say “oh, it is inaccessible now!”. However you can and should add photo proof to a removal request made in-game, through help chat or one of the forms linked at the top of this forum instead - I would suggest you use one of these methods. Let us know if you need help with any of these options.
Hi! Thank you very much for your reply and the information provided @Xenopus
The first thing I did was indeed to report the Wayspot for no longer existing but that report got rejected. I included a photo in this report, at the time of the report I had not yet spotted the object on the island so the photo was not of the island but of the surrounding area where the Wayspot was supposedly located. After the report rejection I wanted to at least update the Wayspot photo so that it would be representative of what it looks like in real life right now so people who are exploring would know what they are looking for. But then that photo submission also got rejected and that is when I appealed it with additional information.
Just to make sure I’m understanding correctly, rather than report it for no longer existing you think it would be best to report it for having become inaccessible?
Yes, that’s what I am suggesting. Basically if people can’t access it there is no point in trying to tell them what they are looking for
I would not worry about the removal request rejection. Using help chat or one of the forms will let you provide follow-up and proof with more flexibility than the Pokémon GO removal report system does, and you don’t need to be on-site. Be aware that staff might request geotagged photos to demonstrate the location is the same.
You can also appeal the rejected in-game report here in Wayspot Appeals , again with your evidence - whatever you prefer.
