OP make sure you take a screenshot of all your private messages with staff (if you had any).
This situation is foul. There should be no other outcome than for OP to be made whole again.
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keep responding back to pokemon go support that they do not understand the situation. you would have picked up the silver bottle cap if you had not been banned in error. the silver bottle cap should be granted to you. i do not believe they cannot do it.
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Hello @0815RotzGoere,
Thank you for reaching out and apologies for the error. Please allow me some time to look into the matter. Hope to share an update soon.
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Vielen Dank für die Unterstützung, ich hoffe dass sie mir helfen kann. Ich warte und hoffe auf positive Nachrichten… 
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Please check my DM.
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This situation is exactly like being wrongfully detained by the police. In the real world, if you are wrongfully jailed for 10 days and then exonerated, the State is legally required to compensate you for the damages and lost income during that time.
Since Niantic admitted the ban was wrongful, they have an obligation to restore what was lost. Unlike the real world where you can’t get time back, in a digital game, Niantic can easily generate and restore the Silver Bottle Cap with zero cost. A simple refund is not justice; they need to restore the exact item lost due to their error
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Hey danke sehr, ich habe in mein e-Mails geschaut und dir geantwortet.
Schonmal ein Riesen Dankeschön für deine Hilfe.
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I don’t see a response from you. Please confirm when you reply to my email.
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Ich wollte mein schillerndes Rayquaza mit WP 2169 den silberkronkorken geben.
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Which specific stat would you like to target (Attack, Defence, or HP)?
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Angriff bitte
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Thanks for the details. We have made the necessary changes from our end.
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Wow, vielen lieben Dank. Ich habe nicht mehr daran geglaubt..
Danke an alle die mir Mut und Tipps gegeben haben. Danke die, die sich für mich eingesetzt haben.
Und danke an das Niantic Team, dass es möglich war mir meine Geschenke Spezial Forschung nachträglich zu erhalten und meinen silberkronkorken zu bekommen..
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That’s great news and I’m glad you had a positive outcome from this! 
Fair play to the wayfarer team for putting in the effort to help resolve this issue 
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I’m really happy that you saw this and even more happy the OP got a resolution despite still missing out on game play. I hope notes are taken and consideration can take place in the future when mistakes like this happen. A messy situation that at least some intervention was able to take place can at least assure the community that there can be actual support, even when it takes weeks.
I’ll still concerned about why a prior comment I made about reaching out for support was flagged and deleted by staff. I can only see it as coming off as censorship against anything that could tarnish this already bad look without any explanation to me.
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Hey @0815RotzGoere! I’m happy to see that this situation has reached a positive conclusion.
Since the original issue has been resolved and the conversation is now veering into off-topic territory, I am closing this thread to further engagement.
Before I do, I want to address the comment/s regarding Ambassadors. We see a lot of speculation and criticism directed at them whenever possible by certain users, but it’s important to clarify that much of their work happens behind the scenes in direct coordination with us. If you aren’t part of those internal processes, you don’t have the full context of their contributions. Comments suggesting otherwise often come across as bad faith. If you’re passionate about the program and want to see how it works from the inside, I highly encourage you to apply for the Ambassador role yourself.
Thank you to everyone, and have a good day ahead.
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