Appeal for rejected location report

When submitting a Wayspot Appeal, make sure to include as much of the following information as possible:

  • Wayspot Title: Fietsknooppunt 14 Voorne-Putten-Rozenburg
  • Location (lat/lon): (51.830145,4.309621)
  • City: Spijkenisse
  • Country: The Netherlands
  • Additional Information (if any)

This location report was rejected. I would like the wayspot to be moved to the correct location based on these obvious streetviews.

Streetview of current location:

As you can see the wayspot is not on the current position.

Here is the streetview of the actual location: around (51.830024, 4.309187)

This should be conclusive evidence that the wayspot is currently misplaced.

Hey @AMG7070 ,

You report to remove the Wayspot was rejected. The Wayspot exists at the correct location currently and doesn’t require any further adjustments.

Thanks,

It has already been moved. (It is showing in Ingress at the old incorrect location and in Wayfarer at the new correct location.)

Is it possible you made two separate request and forgot about one of them, or that someone else happened to make the request at the same time as you?

Not necessarily. We do make changes based on removal requests if we can ascertain the correct location.

The report from @AMG7070 was rejected, they posted here but the report had actually been accepted. It seems like a minor failure of communication that they were only told it was rejected :slight_smile:

Looks like I’m not able to understand your point here. Please bear with me :cry:

The removal report was rejected and the response indicated that. The message also reads,

Any changes based on reports take up to 48 hours to be reflected in Niantic products that use this location.

What am I missing?

PS: Appreciate your feedback and support in helping me understand it :slightly_smiling_face:

I think you are confusing with another wayspot. There is another wayspot called Fietsbrug Lageweg near that location. Wayfarer still shows the old incorrect location

I’m trying to help :slight_smile:

You have confirmed the removal report was rejected, yet the wayspot was moved. It’s not possible from this position to tell how this happened.

Maybe the wayspot had been moved before the request from @AMG7070 was processed. If this is the case, it would be clearer if the rejection could say “this wayspot has already been moved” or something to that effect.

Maybe the wayspot was moved after the request from @AMG7070 was processed, because the request was looked at again. If this is the case, an email saying this would seem reasonable.

Maybe the wayspot was moved after the request from @AMG7070 was processed, because there was a second request. If this is the case, your initial response could have had more clarity.

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Is your map not updating?

The red marker is the old location, at the coordinates you saw the wayspot at
The pink dot is the current location of “Fietsknooppunt 14 Voorne-Putten-Rozenb”
The blue dot is the current location of “Fietsbrug Lageweg”

My map is not updating I see. Thx for the image

Now this makes sense

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Thanks for the detailed explanation.

Those messages are automated responses based on the outcome of the report. The edit, such as this case, is a completely different action taken after the review of the report is complete. This is why it is not mentioned.

And since this action is a possibility, the message includes the below text:

Any changes based on reports take up to 48 hours to be reflected in Niantic products that use this location.

Hope this clarifies the confusion.

Cheers!

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Thank you @salixsorbus and @NianticAaron for the explainations on the matter. I will look forward to the location change later in the day.

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This would have been much clearer if the text had been like this one I received:

We’ve reviewed the referenced wayspot and have taken appropriate action as per our policies.

And even clearer if it had just said “We have corrected the location” - trying to find something I can copy of that wording.

That, along with the rejection of the removal report and the bit about taking time to reflect changes, would have indicated that something was done.

The two actions are completely different. So, it will be very difficult to have this.

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At least you explained to us what is intended to be indicated by the message, so thank you for that.

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I have a separate but related question. Does the wording on the replies we get from the abuse team (which obviously are not automatic but still seem to be differing standard scripts sent to Wayfinders based on the situation) actually imply different actions taken on the Wayfinder?


Obviously whatever response you get from Niantic supersedes this, but to me those clearly read as the first one involved taking action on the wayfinder and the second one did not.

(Not every action taken on a wayspot also requires taking action on the wayfinder who submitted it.)

That’s a possibility. However, we cannot discuss any details regarding the actions taken on other Wayfinders.

2 Likes

The default map accessed via the Wayfarer website is 3-27 hours out of date. Most users would have no way of seeing recent changes.

It’s odd that I could see the new information. I would have expected that everyone saw the same data.