Whenever we submit a appeal for location edit we get a ticket number and we add some additional details after that, my concern is that I havent been getting approval response or any other response regarding the appeal. 2 days ago I had submitted a location edit which was approved but didn’t get any acknowledgment of that as I checked the intel map the portal was appeared. We should get some of the response on that appeal and some sort of tracking for the ticket numbers we receive when we submit a location edit appeal.
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My experience is that they do reply back stating whether they’ve made changes or not. If your browser settings are deleting the chat history, that may be why you’re not getting replies.
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We respond to all the tickets we receive. Please check your browser settings as suggested by @hankwolfman
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Ok thanks for letting me know
Sure
Typically I get replies within a few hours that they have made the corrections or not. Then they close the conversation. Not long after that my browser resets that and the whole conversation is cleared.
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