Looking for a bit of advice. Recently found out a park in my area has gotten expanded a lot with several potential new waypoints. One was already submitted at a new playground, but the location was a bit off. I tried going through help chat to correct it as usual, and they accepted the request, but… seem to have moved it to an even less accurate location. Screenshot below for context:
The blue dot circled in black is the waypoint’s originally submitted location. The orange dot circled in red is where support moved it. However the playground roughly covers the area circled in blue, with the main photo showing a specific piece of equipment roughly where the blue X is. So I figure this is probably the best spot for the waypoint to be moved to, since it matches the main photo & is at the edge of the playground so people can reach it without getting in the way of kids running around too much.
But…support literally moved the waypoint in the opposite direction from where the playground is. Any suggestions on where to go from here? First time I’ve had this happen.
When you requested the edit, did you submit geotagged photos? It’s hard to tell where something should be if satellite view isn’t up to date, and geotagged photos can usually help with that.
I did, twice. First time I added some minor drawings to highlight the current & correct locations. They responded back asking for geotagged photos (or something from scaniverse? Not familiar with that.) I guessed maybe the pen tool messed with the location data or something.
So I went back and got 2 more photos from the same place with location tags turned on & no drawing on it, submitted those, request approved. But checking on the intel map I quickly noticed they moved it the wrong way. Easy enough of a mistake to make I guess if you’re just looking at satellite view without having been there, but I would have thought the photos would have been enough to avoid that…
Hi! I agree this is likely a honest mistake. From the baseball (?) fields it looks like it could be North America - any chance that Bing, Esri, Apple Maps (eg. on satellites.pro) or any other kind of alternative/local satellite source might be more up to date? I would try help chat a second time, maybe referring to the previous ticket number if you still have it and explaining what happened.
Also a note that sometimes the geotag on the geotagged photo will drift (just like GPS does) depending on the phone, satellite signal strength etc - could be something unlucky like that.
Yup, this is in the US. I doubt that any of the major maps would have up to date satellite view of this park yet though, the newer portion (the grey area visible in the picture) was completed just last month so it’s effectively still brand new. Appreciate the suggestion though, I made sure to grab that ticket number while I still can!
One thing I have done is installed an app that captures GPS information directly and saves it in a file. Then I take a photo of that app in question (I have multiple devices).
I happen to use one called phyphox (physical phone experiments) from RWTH Aachen University, but just about any will do.
By sampling the GPS over several seconds, it can shake out some of the drift. Plus the geotagged photo of the other device, if they really think they need that as well. Also has the benefit of using two GPS enabled devices.
I’ve sometimes seen that my geotagged images are WAY off, even though I was just playing a game with that same device and was registering me as being in the correct location.
Just an extra level of evidence since the geotag in the photo will be where the device was when the photo was taken, not where the subject is.
I’m not at all familiar with scaniverse besides having heard the name a few times. It doesn’t show up on the google play store if I search niantic, so guessing it’s not compatible with lower end phones. Being poor sucks.
