Not receiving e-mails from WF, worried about not getting the reward codes!

I did around 180 edits for the challenge, most of them have already been processed and accepted, but around half-way through the challenge Wayfarer stopped sending me e-mails about my nominations.
I am using Apple ID login.

Now I am worried that I will not get my reward codes because they are e-mailed to participants and I don’t seem to be receiving e-mails from WF at all.
Yes, I have checked spam etc and was not born yesterday either :slight_smile:

As for background, I play Ingress. I do not have a PoGo account or any other NIA game’s account.

What do I do?

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Hello and welcome,

There have been other Apple ID login issues as of late.

You may want to check out the Niantic ID help, since that is what is used to login to Wayfarer, as there could be an issue with the email address that may be showing up. Here are just a few help topics:

And, you can check your Niantic ID here:

https://my.nianticlabs.com/home

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Yes, thank you, but I already went through the Niantic ID pages etc. Essentially I would like to receive my reward codes somehow :sweat_smile:

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If you don’t receive them by November 29th, then hopefully a staff member will DM y9ou with them.

You may also want to report your issue on one of the threads in the Bug Report section that I included in my previous post.

I myself have an Android phone, so I don’t use Apple ID, just Facebook or Google. It’s also a good idea to have more than 1 account linked to your Niantic ID if issues like this do occur; it’s the main reason I have both Facebook and Google linked.

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All good, received the codes, seems I was just anxious because the e-mails aren’t working properly.
However, it would be great if the NIA would properly implement and fix Apple ID Login as Wayfarer is now supposedly supporting it!
E-mails from WF are important to it’s users, especially people such as myself who keep a steady pace of supporting quality wayspots (I have created 932 wayspots or ‘portals’ since 2017 when OPR started), and I expect to receive them no matter what my login method is. Every other service seems to be working with AppleID/privaterelay, so if Niantic Wayfarer is not working, then the problem is in WF’s side, not the user’s or appleid’s.
@NianticTintino

1 Like

Glad that you have received your well deserved rewards!

Regarding Wayfarer emails, these are sent to the email address connected to the log in method you use to sign in to the game while submitting the contribution. If you use AppleID/privaterelay, you should receive the emails on the email connected to it.

I was not awarded the codes for the recent challenge while I definitely completed the requirements within the time frame. How may I request the code for the ingress badge?

Not always, I receive mine on an old email I used to use for pokemon go and wayfarer, but have switched to a different one, but still receive all wayfarer emails on the old email. It is not connected in any way to my Niantic account anymore. And believe me, I have checked.

Are these emails related to contributions submitted in the past? If yes, that’s working as intended. If you’re receiving email confirmations for recent submissions on an email that was removed from your account before making that nomination, please share an example and we will check.

Please check my DM for further details.

I have the same issue, nothing from the challenge, no mail no nothing.