What is a good conversion method?
Yes that’s exactly what happened when I didn’t convert them correctly
Here’s a link to my topic from then
Documenting for future readers
I assisted the user, and it turns out the issue was that .png format files were being uploaded with a .jpg extension. The images had not been converted into jpg files as the user had thought – it was only the extension that had changed. The png encoded files were not being processed by the server correctly, resulting in missing images. This causes instant-rejection from the server, with rejection text below
Reviewers provided these top reasons for not accepting …
Yeah. Sucks when that happens. I need a better convertion method. What is a recommendation?
I usually use a Mac so am not super familiar with Paint, is there an option to properly export?
Converted them. Will have one more try submitting them.
Thank you
To make a long story short…
It worked.
Amazing! Yeah I think the autorejection should be more clear when it is rejecting due to corrupted files, especially since the images load into the submission form just fine
